Reviews – Our Happy Customers

STE M.
Always a pleasure doing business with Randalls. Really good quality firewood wouldn’t use anyone else.
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30/08/25
Lorraine
Great service from start to finish, driver extremely helpful.
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30/04/25
Robin C.
We've been a customer of Randall's Firewood since 2013 and found that they consistently provide excellent quality logs and service at keen prices every year. Great communications and helpful friendly delivery people. Warmly recommended (pun intended 😉)
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30/04/25
Eleanor J.
Lots of choice and good prices
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23/04/25
Clint W.
The best woods and service.
Thats why i use it !
I would like crates screwed rather than nailed as this is time consuming to break dawn (because of this considering elsewhere).
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14/04/25
Michael L.
The Birch logs and kindling are always good quality and the delivery pallet is always placed exactly where we want it, by a very polite driver. We are always advised on our scheduled delivery date. We highly recommend this company as you will not be disappointed with their service and products.
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29/01/25
harold c.
Been with Randell’s for five or six years .allways helpful and first class service.logs are extremely good value.and the help you get from office drivers and the owner mr Randell. Are good old fashion service.
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18/01/25
ROBIN L.
Fabulous Kiln-Dried Firewood, delivered on time, on budget & to the specified driveway location. Having used Randall’s Firewood previously, for a local log delivery to my Mother’s property, I had no hesitation in ordering a Standard Kiln-Dried Birch & Hornbeam Mixed Standard Crate. Online ordering was simple & straightforward, with an instantaneous order confirmation & text message updates regarding the delivery date & window. Chris, from Randall’s Firewood, took personal responsibility from order to delivery. I bought the (optional) waterproof log crate cover, which is a really great accessory when storing logs outside. Order with confidence before they sell iout ! 🪵🔥
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14/01/25
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ROBIN L.
Fabulous Kiln-Dried Firewood, delivered on time, on budget & to the specified driveway location.
Having used Randall’s Firewood previously, for a local log delivery to my Mother’s property, I had no hesitation in ordering a Standard Kiln-Dried Birch & Hornbeam Mixed Standard Crate.
Online ordering was simple & straightforward, with an instantaneous order confirmation & text message updates regarding the delivery date & window.
Chris, from Randall’s Firewood, took personal responsibility from order to delivery.
I bought the (optional) waterproof log crate cover, which is a really great accessory when storing logs outside.
Order with confidence before they sell iout ! 🪵🔥
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13/01/25
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Steve F.
Fabulous service and product
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14/12/24
ROBERT F.
Randall's are my go to for all my wood for my log burner. Great quality logs at a fantastic moisture level. Very friendly family business
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08/12/24
Lawrie P.
Currently using the Maple Hardwood logs, absolutely excellent value, and they smell great too!
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06/12/24
karen T.
Always very speedy with delivery & drivers always helpful
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25/11/24
John P.
Great, family run, local Staffordshire company. We have bought all of our Kiln Dried Logs stacked on crates for a number of years. Excellent quality, fast delivery, and a brilliant group of people led by Chris to deal with.
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20/11/24
Tim G.
Excellent quality wood available at a good price. They are a little tricky to find in the industrial estate - follow the truck route round the loop, and you'll see Randalls on the right.
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09/11/24
James R.
Very easy to order online. The pallets come neatly packed and the delivery drivers are always courteous and helpful. Product burns well.
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20/10/24

Peter B.

Well another year goes by and Christmas is nearly upon us, the weather is getting colder and the wood store is becoming depleted, thanks for a really helpful company to replenish the wood store, really pleased to help with anything, product is the best and always burns well, I can thoroughly recommend Randall’s Firewood as a company with respect for the client.

Linda G

“First class service delivery made by Melissa and Ronan who assisted us with the manoeuvre of the logs to a place that made the emptying of the crate easier for us Thank you once again Melissa and Ronan for your 5 star first class service on Monday 6 December 2021”

Jacki

“Amazing wood and amazing prices and amazing quality! 😁”

Paul

“Amazing service and professionalism from Randalls. Will always continue to use them for wood – fantastic quality and the delivery service is outstanding! Thanks again! Paul.”

“Ordered on saturday delieverd on monday thats what you call service ..well chuffed thanks x”

Mike T

“My local log burner shop recommended Randalls firewood for kiln dried logs for my new log burner, what a great local family buisness, they answered all my questions and advised me Which logs to buy for my log burner, the delivery was faultless and the guys put the crate of logs exactly where I wanted them, the logs are fantastic they burn red hot and last a long time (birch and oak mix) I moisture tested the logs and they are 10-15 percent.
Thanks Randalls for great service and fantastic logs!”

Emm B

“Don’t bother with supermarket or petrol station or even garden centre firewood, this is the best. The rest is a false economy. Top quality always from Randall’s & excellent service. Nothing burns as well as their kiln dried ash it’s amazing!”

“Fantastic logs!”

K S

“Lovely ready to burn wood, fabulous service, will definitely be using this company again and telling family and friends”

Jim A

Fantastic logs , best i have ever purchased, thanks Randalls.

Judy

“I’ve had a wood burner for about 10 years, Randalls logs are the best I’ve used, they are a bit more expensive than some other suppliers but you definitely get value for money, from ordering (the most difficult part is deciding which logs to have, so much choice), the uniform size which it makes it so much easier for re-stacking in garage, and fitting inside the burner, to the excellent burn time and heat out put, also the crates they are delivered on come in very handy, cut up for kindling, or With some adjustment a very useful cage for putting leaves in to make leaf mould, perfect thank you!”

Roger

“Ordered on Friday, delivered on Monday by helpful guys who left the pallet next to my log store door. Looks like a good mix of various hardwoods as ordered so will definitely use again”

Susan F

“Randall’s firewood is by far the best.We live in Lincolnshire and won’t buy from anywhere else. The wood burns a lot longer and is of a high quality.
Jonny is always friendly and goes out of his way to please his customers,always delivering on time no matter what the weather.
You may have tried the rest-go on ring Randall’s for the best.
We guarantee you won’t be disappointed.
5 stars all the time from us.”

Vicki L

“Brilliant! Great service and price. First time using kiln dried, it’s fantastic.”

Farina W

“Nice firewood, good amount, great price, on time delivery and above all: service with a smile! I would recommend every one to at least try their firewood!.”

Peppy H

“We have found Randalls nothing short of excellent. They have always delivered when they said they would and the wood itself produces great heat. When we first got our wood burner fitted we were using wood from a contact at work, which was OK, but we were wondering if pepole with wood burners were exaggerating about the amount of heat they got. Once we started using Randalls wood, we knew what they meant. A different class of wood, and a very down to earth professional service. We wouldn’t use anywhere else now we have discovered them!”

Rob A

“The kiln dried logs from Randalls are the best in the market. I understand, that due to the sourcing and drying that they do, that they are some of the driest logs in the UK. The logs are always a perfect size, and burn brilliantly. This is in stark contrast to shop bought logs, where a pack can last only one evening as the logs are so small. Their kindling is also superb, as well as the smokeless eco-coal that they sell. The whole team at Randalls Firewood are a pleasure to deal with and I would not buy my logs from anywhere else.”

Karen

“Excellent service, delivery was exactly as I hoped and expected, we were out but they messaged a photo of the delivered logs. I love the uniform length of logs, makes them so much easier to stack”

Meg

“Great service from the Randall’s we came here after going to many companies but this one was by far the best and we have been going here for years and never had any problems. Recently, they have had a puppy and she adds a little extra touch to your experience. I would highly recommend this business to anyone!
Thank you, Meg”

Alan S

“Used Randalls for the first time and very pleased with the whole experience. From the first contact which was by email to the actual delivery, which was spot on(thanks). delivered on the day requested and first thing in the morning.”

Jane F

“Efficient and friendly run business providing excellent quality logs which provide a brilliant amount of heat. Easy ordering, delivery to the door, logs that burn very well. Faultless. Thanks to all at Randalls for keeping me toasty.”

A’lsha K

“Ordering and delivery were straight forward and prompt, Wood very dry and easy to catch fire. Will be re ordering.”

Mr J

“I have been using logs on open fires for over 30 years and I can record that the kiln dried logs are by far the best logs that I have bought. The service from Randalls is first class, and over two years the delivery service has been excellent. There is good communication and I will continue to use their facilities.”

Steve P

“Bought mixed crate ( larger than I expected). Found some quite chunky logs, some of which I will probably have to split (not a problem). Have bought logs from other companies and found some of the logs not much bigger than some kindling, will probably not need to purchase any logs for rest of year, but you can be sure I’ll be coming back to Randalls firewood, pleasant and polite delivery driver who put pallet where I asked him to. Again will definitely use Randalls for future further deliveries 👍👍👍👍👍👍”

Mandy

“Have used this company for last four years. Professional, friendly service and just fantastic wood. Delivery is in either a crate or bag so no pile of loose wood outside your door. Highly recommend.”

“The logs are great and the delivery service is excellent”

“Always burns well, been using Randalls for years now but have only just used the delivery service today. Faultless service and wood :-)”

“Great Delivery Service, almost as good as their wood.”

“Ordered online Saturday delivered Tuesday, brilliant service, logs are excellent too”

Caroline

“Fantastic service and excellent quality coal and logs.
I would highly recommend Randalls Firewood. Will use every year!”

Mandy M

“Would highly recommend Randalls Firewood without hesitation, always receive a first class service.”

Helen K

“Randall’s supply great wood that burns brilliantly and warms the room up quickly. They deliver promptly when its convenient and are very friendly. We have only had our wood burning stove for a few months but wouldn’t buy wood from any where else..”

Mrs F

“Excellent wood and smokeless fuel.the best we have purchased.Very friendly service and timely deliveries on every occasion. This seller cannot be beaten on price nor product. Highly Recommended.”

Guaranteed ready to burn Kiln dried logs for sale
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Contact Us

Randalls Firewood,
Unit 11
South Staffs Freight Terminal
Lynn Lane
Shenstone
Lichfield
WS14 0ED
What3Words – crank.gushes.disbelief

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Warehouse Collections:
Monday - Friday: 9am - 3pm
Saturday: 9am - 2pm
Sunday: Closed

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Please call our office
Monday - Friday: 9am - 3pm
Saturday: 9am - 2pm
Sunday: Closed

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4.9
150 User Reviews

4.9
150 User Reviews