OUR DELIVERY SERVICE
Delvery service runs Monday – Friday between 9am-5pm.
Please note we cannot offer timed deliveries.
Please order using our website – just select the products you want and checkout. Please remember our minimum order is £115.
We accept payment by cash, credit, debit cards or PayPal. Please note that you do not need a PayPal account to pay with PayPal, you may pay with a credit card or debit card.
Sorry – but Randalls only deliver up to 20 miles from our yard. However you can still order and collect your logs from our yard.
We confirm with our customers by phone or text message which day their order will be delivered – so no surprise deliveries!
No! You don’t need to wait in for your delivery, just let us know where you want it and we’ll do the rest.
Our customers will receive our personal delivery service using our own vehicles.
We use a 3.5 tonne delivery vehicle – as opposed to some other companies which deliver with a large 18 tonne vehicle – this allows us to deliver to customers with smaller driveways. If you have any concerns – then please let us know when we contact you to organise delivery.
We provide a helpful alternative to a kerbside delivery, wherever possible and at the driver’s discretion.
We will do our best to put your delivery where you want it, however we do not provide a stacking service.
Our delivery vehicles use a hand pallet truck so we can delivery your order onto your driveway or into your garage. Or if the crate will fit through your side access, on to your patio! Please note the hand pallet truck will only travel on level, hard standing ground.
Yes, providing you have no over hanging trees to obstruct us reversing on to your drive, please note though your logs will be left on the gravel as our pallet truck will not move on gravel.
If you don’t want your order delivered or require a smaller quantity then please come to collect from our yard, which is open from 9.00am – 5.00pm Monday – Friday, Saturday 9.00am – 4.00pm (please call first from May – August).
- Abbots Bromley
- Barton Under Needwood
- Burton Upon Trent
- Cheslyn Hay
- Clifton Campville
- Four Oaks
- Great Haywood
- Great Wyrley
- Hamstall Ridware
- Heath Hayes
- Hill Ridware
- Kings Bromley
- Little Aston
- Little Haywood
- Norton Canes
- Sutton Coldfield
- Water Orton
- West Bromwich
- West Midlands