OUR DELIVERY SERVICE
Delivery service runs Monday – Friday between 8.30am-5pm.
Please note we cannot offer timed deliveries.
Logs delivered within 20 miles from our yard.
Please order using our website – just select the products you want and checkout. Please remember our minimum order is £115.
Absolutely – just select the mixture of products you want and checkout. Please remember our minimum order is £115.
We accept payment by credit, debit cards or PayPal. Please note that you do not need a PayPal account to pay with PayPal, you may pay with a credit card or debit card.
Sorry – we can’t specify a delivery time. However your logs will be delivered between 8.30 and 5.00 (Monday to Friday) but you don’t need to be in when we deliver your order.
Sorry – we can’t specify a delivery time as we cannot offer timed deliveries. If you do want to be in when we deliver your order – please choose a day when you are close to home. We can give you a call when your run is leaving our yard – please request this in the comment box when ordering.
Sorry – but Randalls only deliver up to 20 miles from our yard. However you can still order and collect your logs from our yard. Please click here to see our location. Please note we are asking all of our customers to wear a face covering when visiting our yard.
We confirm with our customers by phone or text message which day their order will be delivered. This means there are no surprise deliveries!
No! You don’t need to wait in for your delivery, just let us know where you want it and we’ll do the rest.
Our customers will receive our personal delivery service using our own vehicles.
We use a 3.5 tonne delivery vehicle – as opposed to some other companies which deliver with a large 18 tonne vehicle – this allows us to deliver to customers with smaller driveways. If you have any concerns – then please let us know when we contact you to organise delivery.
We provide a helpful alternative to a kerbside delivery, wherever possible and at the driver’s discretion.
We will do our best to put your delivery where you want it, however we do not provide a stacking service.
Our delivery vehicles use a hand pallet truck so we can delivery your order onto your driveway or into your garage. Or if the crate will fit through your side access, on to your patio! Please note the hand pallet truck will only travel on level, hard standing ground.
You need to provide a hard paved area or a sheet of plywood to put your pallet on if you have a gravel drive.
If you don’t want your order delivered or require a smaller quantity then please come to collect from our yard, we are open for collections on Saturday’s from 9.00am – 2.00pm
Sorry we don’t offer this service – we do recommend you recycle your crates, they do make good kindling.
- Abbots Bromley
- Barton Under Needwood
- Burton Upon Trent
- Cheslyn Hay
- Clifton Campville
- Four Oaks
- Great Haywood
- Great Wyrley
- Hamstall Ridware
- Heath Hayes
- Hill Ridware
- Kings Bromley
- Little Aston
- Little Haywood
- Norton Canes
- Sutton Coldfield
- Water Orton
- West Bromwich
- West Midlands